Who we are and scope
IT Department, based in Prishtina, Kosovo · info@itdks.tech · +383 49 573 570
itdks.tech presents our web, software, IT, security, AI and creative services and lets you contact us. These terms apply to everyone who uses the site; services you order are governed by the corresponding offer or contract. Website content is provided for information.
Offers and services
Each collaboration starts with your enquiry: we review the need, send you an offer, and work begins once we agree. Every collaboration rests on a clear agreement on scope, timeline and responsibilities.
Price, timeline, payment, delivery and changes are set in the offer or contract. Prices and packages on the site are a guide; prices, timelines and the final solution are confirmed after we review the enquiry. Changes are confirmed before implementation.
Content and ownership
We aim to keep the information accurate and up to date, and may update it when needed. Examples marked as illustrative are demonstrations, not delivered projects.
Texts, design and graphics on this site belong to IT Department unless stated otherwise; do not copy them without our approval. Third-party logos and names belong to their owners; listing a partner does not imply certification or official partner status.
Use and links
- Use the website without actions that harm its security, operation or content.
- Do not submit false information or unlawful content.
- Do not attempt unauthorised access or test security without permission.
External links (such as Calendly, WhatsApp, Google Maps and social networks) open services with their own terms and policies, which we do not control. For personal data, see our Privacy policy.
Liability
Information on the site is general and does not replace an offer or advice for your case. Liability for ordered work is set out in the offer or contract.
We take care to keep the site working but cannot guarantee uninterrupted access. Nothing in these terms limits liability that cannot be limited by law, or your mandatory rights.
Questions, complaints and changes
For questions or complaints, write to info@itdks.tech; we aim to resolve any disagreement amicably first.
When we change these terms, we publish the new version on this page with its update date.