IT Department

IT DEPARTMENT / AI AGENTS

Choose the task.
We connect the agent.

AI agents for enquiries, support, documents and reports, connected to your workflows with clear rules and team control.

  1. Request
  2. Agent
  3. Approval
  4. Action

Demo view: the agent takes the request, works on it and passes it on for approval; the action follows human review.

AI AGENTS

Each with a clear role.

Demo view: Ari takes a phone call and records the request for the team.

Ari

Enquiries

Responds to enquiries, collects details and prepares the next steps for your team.

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Sources

Only sources and access approved for the pilot.

Actions

  • Organises enquiries
  • Drafts replies
  • Reminds the team to follow up

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Demo view: Dita types, organises the data and prepares the summary.

Dita

Data

Reads spreadsheets, CRM data and documents, then prepares clear summaries for your team.

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Sources

Only sources and access approved for the pilot.

Actions

  • Summarizes reports
  • Finds gaps
  • Highlights decisions

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Demo view: Nora reads the customer’s message and sends the steps.

Nora

Support

Answers common questions and passes cases requiring a decision to your team.

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Sources

Only sources and access approved for the pilot.

Actions

  • Customer FAQ
  • Detailed tickets
  • Team alerts

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Demo view: Leo moves the task through the board and passes it on for approval.

Leo

Operations

Tracks tasks, deadlines and approvals to keep work organised.

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Sources

Only sources and access approved for the pilot.

Actions

  • Work lists
  • Automatic reminders
  • Clear approvals

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Demo view: Mira searches the document and finds the right section.

Mira

Info

Turns documents and procedures into answers your team can find more easily.

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Sources

Only sources and access approved for the pilot.

Actions

  • Document search
  • Team answers
  • Simple manuals

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Demo view: Fin calculates the figures and prepares the report.

Fin

Reports

Brings figures, payments and project status together in readable reports.

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Sources

Only sources and access approved for the pilot.

Actions

  • Weekly reports
  • Delay alerts
  • Management view

Human approval

Sources, access and actions are defined for each project. Sending replies and making consequential changes follow the approval process set by your team.

Connects with how you work.

WhatsAppEmailCRMFormsTables & documents

Integrations are configured per project, with the required access and approvals.

Audit

Use case

Pilot

Integration

Monitoring

Your team stays in control.

We define data sources, permissions, approvals and activity history. We start with a controlled pilot.

THE FIRST STEP

Which task can we make easier?

We choose a clear use case and test it with your team.

info@itdks.tech

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